service management
ITIL aligned service management
Workorders, requests, issues, problems, change management, launchs, tasks & checklists, time tracking...
Assets management
Control whole company assets in an easy way. Create billing of materials (bom) and assign them to requets or workorders, track assets lifecycle,...
User portal
easy customer side service requests & follow-ups...
Workflows
Intelligent service lifecycle, enforce actions to complete tasks, automation, qualtiy insurance...
Work anywhere
Field service management, fill out reports & waybills, offline mode
Excellency center
Knowledge base, FAQs
Project management
PRINCE2 aligned project management, resources planning
billing & accounting
Sells
Contracts, recurring invoicing, quotes, orders, waybills, bundles & virtual products
Accounting
Reports, tax filling
Payments & Expenses
Remittances, bank reconciliation,...
Warehouses, Inventory & Assets
Stock, waybills, RMAs, pickups, shipments
Calls billing
Freetime, Rates, CDRs,...
Dashboard & Reports
Fully customizable reports, KPIs designer,...
customers centric
Sales management
Inbox, leads, deals, pipelines, meeting scheduling, live chat,...
Follow-ups
Call & Email tracking, automation
Content management & tracking
Form & document builder, autofill, templates designer, digital sign
Quality Insurance
Polls, realtime reports, ...
TELCO operations
Radius authentication & accounting
Telephony provisioning
TR069 & DHCP provisioning
Fiber Heads (OLT) provisioning
IP address management (IPAM)
Geographical Information System (GIS)