service management

ITIL aligned service management Workorders, requests, issues, problems, change management, launchs, tasks & checklists, time tracking...
Assets management Control whole company assets in an easy way. Create billing of materials (bom) and assign them to requets or workorders, track assets lifecycle,...
User portal easy customer side service requests & follow-ups...
Workflows Intelligent service lifecycle, enforce actions to complete tasks, automation, qualtiy insurance...
Work anywhere Field service management, fill out reports & waybills, offline mode
Excellency center Knowledge base, FAQs
Project management PRINCE2 aligned project management, resources planning

billing & accounting

Sells Contracts, recurring invoicing, quotes, orders, waybills, bundles & virtual products
Accounting Reports, tax filling
Payments & Expenses Remittances, bank reconciliation,...
Warehouses, Inventory & Assets Stock, waybills, RMAs, pickups, shipments
Calls billing Freetime, Rates, CDRs,...
Dashboard & Reports Fully customizable reports, KPIs designer,...

customers centric

Sales management Inbox, leads, deals, pipelines, meeting scheduling, live chat,...
Follow-ups Call & Email tracking, automation
Content management & tracking Form & document builder, autofill, templates designer, digital sign
Quality Insurance Polls, realtime reports, ...

TELCO operations

Radius authentication & accounting
Telephony provisioning
TR069 & DHCP provisioning
Fiber Heads (OLT) provisioning
IP address management (IPAM)
Geographical Information System (GIS)